News & updates

MESSAGE TO OUR CUSTOMERS FROM MICHAEL HORN, PRESIDENT AND CEO, VOLKSWAGEN GROUP OF AMERICA

Sep 27, 2015

Message to our customers from Michael Horn, President and CEO, Volkswagen Group of America

On September 18, 2015, Volkswagen Group of America, Inc. and Volkswagen AG received notice from the US Environmental Protection Agency, US Department of Justice and the California Air Resources Board informing VW that those agencies had determined that some of our 2.0L 4-cylinder TDI vehicles do not comply with applicable emissions regulations.

The vehicles affected by the notifications include:

  • VW Jetta TDI (Model Years 2009 – 2015)
  • VW Jetta SportWagen TDI (Model Years 2009-2014)
  • VW Golf TDI (Model Years 2010-2015)
  • VW Golf SportWagen TDI (Model Year 2015)
  • VW Beetle TDI and VW Beetle Convertible TDI (Model Years 2012-2015)
  • VW Passat TDI (Model Years 2012-2015)

As environmental protection and sustainability are among Volkswagen’s strategic corporate objectives, the Company takes this matter very seriously and is cooperating with the investigation.

Volkswagen is committed to finding a remedy as soon as possible. We want to assure customers and owners of these models that their automobiles are safe to drive, and we are working to develop a remedy that will meet the expectations of the government agencies.

Owners of these vehicles do not need to take any action at this time. Once we have information regarding a remedy, consumers will be notified.

We understand that owners of the cars affected by the emissions compliance issues are upset. We ask our valued customers for their patience as we address this issue as quickly as we can.

You may have noticed that we have stopped advertising our latest TDI models.  We did this as an interim step while we seek the government approvals that will allow us to offer our 2.0L 4-cylinder TDI models for sale.

We are committed to making this right and preventing it from ever happening again. We will bring these TDI vehicles into compliance with the federal and state emissions regulations.

Along with our parent company, Volkswagen AG, we are committed to do what must be done, and begin to restore your trust.

We will share more information with you as it becomes available.

Thank you for your understanding.

Michael Horn
President and CEO
Volkswagen Group of America

Back to News & Updates